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What Relationships Need is Sweet Empathy
The focus of this article is to explore the
significance of empathic listening in all relationships.
Have you been in a relationship where your
partner tried to impose a solution to a conflict by any of the
following: blaming, insulting, criticizing, accusing, shouting or
using force?
It is a good guess that none of these behaviors
resolved the conflict. If anything these negative behaviors made it
impossible to bring about a cooperative solution to the
conflict.
What is missing from the above?
Empathic listening would have provided a healthy
solution.
In healthy relationships, partners talk about their issues and listen to each
other using empathy, which often leads to a mutually satisfying
outcome.
Empathic listening involves two steps:
1. Being
willing to listen solely to understand what the other person is
feeling and thinking.
This involves your ability to imagine what the
other person's inside world is like; thus, putting yourself in the
other person's shoes and imaging what the other person is feeling.
It doesn't involve: Judging, rebutting,
advising, or contradicting what the other is telling you.
2. Your ability to summarize your understanding
of the other's feelings and the reason for them is called the
"mirroring". This is a process where you are able to reflect back the message
and the feelings the other is communicating to you.
Five Basic Guidelines for Developing Empathy
Skills:
- Fully attend to the other person's tone of voice, posture, and
facial expression;
- Listen fully to understand to what is being communicated from
the other's internal framework without necessarily agreeing,
disagreeing, blaming, or defending;
- Understand the underlying feelings attached to the message
being sent; the other could be feeling sad, angry, fearful, or
happy, etc.
- Communicate back what you heard, using a sentence stem like:
"What I heard you say is…" along with "I imagine you might be
feeling (name the feeling.")
- Ask the sender, "Am I accurately hearing what you are
saying?"
In summary, empathic listening is a way of
showing respect, acceptance, and understanding and support for all
people that you have a relationship with.
Yes, All relationships are made sweeter by using
empathy!
Reference: Getting the Love You Want:
A Guide for Couples by Dr. Harville Hendrix.
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